I have been going here the past year or so and have not been treated well. First, the doctor acted as if he didn't know basic medicine or how to really treat any chronic or acute illness/injury. The nurse that answers the phone for medical questions is not very nice most of the time and doesn't seem to actually check with anyone before saying there's nothing that they can do. When you try to make a complaint about any of the staff, they won't actually listen to you at all and just try to talk over you and make you out to be the bad guy in the situation. They are not compassionate for the most part. There was one decent human being there who actually acted like they cared, but really the rest of the staff and doctors didn't. Also apparently when the doctor makes a decision about the care you'll receive there, there's nothing you can do to even try and fight it because HR will not take you seriously and make it seem like you don't have rights whatsoever. It's not worth it to go here, just go somewhere else in the first place.
I have been going to Primary Care Associates my entire life! Dr. Steve Hagen is very gentle and takes the time to listen to you and all questions/concerns that you have. Even though it is sometimes hard to get into his schedule with him being so busy, it is worth the wait! I high recommend him and his whole staff to anyone!
If anyone has had gaut they know how unbelievably painful it is,so you probably would want it for the shortest time possible. I went to get rid of the pain as soon as possible,so instead of giving me a steroid injection and ending my pain by morning,they prescribed pills that previously took days. As afraid of needles that I am I still was willing to get the injection to get rid of the pain as soon as possible,now I have to be in unbelievable pain for 3 times as I should.Sometimes listening to the patient is best for the patient.
Responsive, professional, and organized. The overall atmosphere may be a little impersonal at times, but that's to be expected with such a large practice. The plus side is that they often can address your concerns right away because they have so many diagnostic facilities and staff on site. I've never had anything other than courteous and caring interactions with the people who work here.
Dr. Servais does a really nice job and the handful of other doctors I have seen have been good as well. I would recommend this place to anyone looking for a new doctor.
Primary Care Associates of Appleton, Ltd. is a Canadian Hospital based in Appleton, Newfoundland and Labrador. Primary Care Associates of Appleton, Ltd. is located at 3916 N Intertech Dr, Appleton, WI 54913, USA, Appleton, Newfoundland and Labrador 54913, Canada.
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