Every time I've had an issue it's been handled in a very timely manner. They are always there to answer any questions. I'm glad I switched to Integrity! Very happy with the quality of service that I receive each and every time.
very dishonest people. I filed a claim and no one at this company would help out. Whenever I call they make me an appointment for the next day and never show up or call back. Other insurance companies are always willing to help regardless, but this one is the worst of all.
Integrity is so professional, and they really care about their customers. It's an absolute pleasure dealing with them when we had to file our claim because of flood damage, and they were very quick to get money to us.
We just left Integrity after several years of business. We really weren't thrilled with our overall service and how our claims were handled. We had an incident where my husband was hit by a professional driver. We made the claim and they sided with the driver that hit us even though we provided pictures of the incident and the driver admitted fault the day of the accident. We were lucky that this wasn't a serious incident. Customer service needs serious improvements. I was promised calls back when we first made the claim and never received them. When I recently called to cancel, the representatives were rude in how they handled my call. In the past I would call for premium totals broken down per month for a business deduction and representatives were unwilling or unable to help me each time. As a WI based business we'd love to support a local company, but our experiences drove us away from Integrity.
Their client fully admits fault for accident and I am stuck fighting your adjuster for loss of wages for over a month...hmmmThey have yet to even offer me a settlement!Very poor service!
Integrity Insurance is a Canadian Insurance Agency based in Appleton, Newfoundland and Labrador. Integrity Insurance is located at 2121 E Capitol Dr, Appleton, WI 54911, USA, Appleton, Newfoundland and Labrador 54911, Canada.
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